Top 5 Mobile phone Online Stores in the UK

See top 5 mobile phone online stores in the UK according to the version of Choose your best mobile phone online shop
O2 is a mobile network operator and the principal commercial brand of Telefónica UK Limited, which is part of the global telecommunications group Telefónica S.A, headquartered in Spain and operating in Europe, and North, Central and South America.

Our purpose is to make every day better through personal experiences that count. Everything we do is inspired by our company values – bold, open and trusted – along with our business principles, and a clear focus on putting our customers first.

Our customer-led, mobile-first strategy is all about delivering a standout customer experience and helping our customers get the most out of mobile connectivity.

We were awarded Best Network Coverage in 2020 by Uswitch, for the third year running. We run 2G, 3G, 4G and 5G services in the UK, with over 32 million connections to our network. And we operate our O2 Wifi service all across the country.

We’re the network of choice for mobile virtual network operators such as giffgaff, Sky Mobile and Lyca Mobile. We also manage a 50:50 joint venture with Tesco for Tesco Mobile.

We have around 6700 employees and over 450 retail stores. We sponsor England Rugby, The O2 and 19 O2 Academy music venues across the UK.

Our sustainability approach centres around doing the right thing for our customers, people and society. As a responsible organisation, we continue to help to reduce our (and our customers’) impact on the environment, as we increase our positive social impact.

We also create work experience opportunities for 16-24 year olds through our GoThinkBig platform. O2 Recycle lets customers reduce their impact on the environment by recycling their old devices. And our partnership with the NSPCC helps parents to keep their children safe online.

We're the only mobile operator in the 2018 Social Mobility Employer Index and were named as one of the best places to work in the 2018 Glassdoor Employee’s Choice Award.
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We are UK based and we are only focussed on the UK market. We feel this gives you the best local service.

The Big Phone Store is a trading style of SPS Technology Services Limited, a Wolverhampton based consumer electronics “e-tailer”. We have been operating in the Mobile Phone industry since 1999 and our management team has been working alongside some of the biggest companies in the industry for much longer! We’ve taken full advantage of that fact and built a sterling team of customer services representatives, warehouse operatives, lab technicians, phone testers, e-commerce and marketing team and much more.

We pride ourselves on our efficiency and hard work, but most of all our ability to source you the BEST QUALITY and BEST VALUE products and devices in the market. We have had the pleasure of shipping millions of orders from our 25,000 sq ft warehouse in the West Midlands and thanks to our dedication and commitment our customer base continues to grow.

We are passionate about giving our customers a first-rate customer service and our ultimate goal is for you to be happy with not only our products but also our service on top of offering the best prices available on the market. We are so confident of achieving this that we offer a Price Promise Match so all our customers can always buy with confidence.
Here at Fonehouse we’ve been providing our customers with exceptional service and an unbeatable shopping experience for over twenty years. Originally established in 1994, we strive again and again to provide our customers, loyal and new, with the lowest prices and best deals across a range of incredible mobile brands.

Whether you’re after the latest iPhone, Samsung handset, or maybe you’re looking for something completely different, we’re home to the biggest brands, ensuring that we can always offer a diverse range of handsets and contracts to suit each and every individual perfectly

We pride ourselves on our fantastic customer service; we focus on meticulously selected products and combine them with fantastic prices and service delivery. However if you find that you’re not quite satisfied with your new phone, or you feel you need a little extra help in selecting a handset or deal, our dedicated customer service team are on hand to assist you with whatever your need might be. Our team are all based in the UK and will make every effort possible to understand your needs and identify a resolution; at Fonehouse we’re extremely proud of our reputation as the leading UK mobile phone retailer that not only provides customers with the best deals, but also listens and delivers what customers want time and time again
EE, part of the BT Group, runs the UK's biggest and fastest mobile network, offering 4G in more places than any other UK network. EE was first to launch 4G in the UK in October 2012, and also first to launch 5G in May 2019.

EE also provides home and business broadband using both 4G and fixed line connections. EE’s retail presence exceeds more than 600 shops across the UK.
We’re continuing to work hard to deliver the best customer service in the UK. Over the past quarter we, like many companies, have been significantly impacted by Covid-19 in our call centres as we worked around-the-clock to keep everyone connected. This meant it took us a little longer to answer calls. We’re working hard to get back to normal enquiry levels in these unprecedented times, while keeping our colleagues and customers safe, and we remain committed to answering your calls as quickly as possible. The good news is we’re doing our job well – according to our industry regulator Ofcom – over the last few months EE has received the fewest customer complaints across both mobile and broadband.
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